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If you are experiencing issues with the wrong Instagram account connecting to Sheer, due to having multiple Instagram accounts under the same login credentials, then this page will show you how to work around this issue by using Facebook connect.

Before you start

Before you can connect the correct instagram account to Sheer, you have to connect your Instagram account to a Facebook page. It is important to note that a Facebook page and Facebook profile is not the same thing. A profile is typically a private account while Facebook pages are for professional use.
1

Step One 🤳

Log in to your Instagram account on the smartphone app.
2

Step Two 🏁

Tap your profile → then select edit profile → scroll down and select “create or connect page
3

Step Three 👍

Click “Log in with Facebook” → then click continue. 
4

Step Four 👨‍💻

Select your Facebook page or click “Create new Facebook page”. Select your page name and page category. 
5

Congratulations, you have now connected your IG to a Facebook page 🎉

You’ve successfully connected your account to a Facebook page.Now you can select which Instagram account you would like to connect to Sheer, by specifically connecting through the Facebook page that is connected to your account 👏!A guide for the above is also down below to help you with next steps!

Video guide for Connecting an Instagram account to a Facebook page

2. Connect the correct Instagram to Sheer through your Facebook page (PC only)

1

Step One 💻

Log in to your creator account on Sheer using your email and password using the direct link here: https://app.sheer.dk/settings/sheer_user/integrations
2

Step Two 🏁

Click on the blue button “Connect With Facebook”This will redirect you to Facebook, where you’ll log in using your Facebook account credentials. Be sure to log in with the account linked to your Instagram.
3

Step Three 👨‍💻

Click on “Edit previous settings” → Choose the option “Opt in to current pages only” and select the relevant Facebook page that is linked to your Instagram.
4

Step Five 🔜

Choose the option “Opt in to current Instagram accounts only” and select the relevant Instagram account you wish to connect to Sheer. Click continue → Save. 
5

Congratulations, you are now a part of Sheer! 🎉

You’ve successfully connected your desired Instagram account to Sheer.If you go to “Integrations” on the menu bar, a green check mark next to your profile, indicating that everything is set up correctly👏!

Video guide for the above

Need more help?

We are here to assist your needs. If you’re still having trouble, contact our support team for more assistance on support@sheer.dk