Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.sheer.dk/llms.txt

Use this file to discover all available pages before exploring further.

To see your Instagram analytics in Sheer, you need to connect your Instagram account and grant insights access.
1

Start the connection

During onboarding, you’ll see the Connect your socials screen. Click Connect with Instagram. You’ll be redirected to Instagram’s authorization screen.
2

Approve both permissions

Instagram will ask you to approve two permissions:
  • View profile and access media — required, always on.
  • Access and manage insights — required, you must keep this toggled ON.
Instagram authorization screen showing both permission toggles
If you turn off Access and manage insights, Sheer cannot read any of your analytics data. Make sure both toggles are enabled before continuing.
3

Click Allow

Click the Allow button. Sheer will start pulling in your data.
That’s it — your Instagram is connected. Data typically appears within a few minutes.

​
Something not working?

If Sheer isn’t showing your Instagram data after connecting, you may have accidentally turned off insights access. See How to Re-enable Instagram Insights Access to fix it.